Does Heritage Collision use genuine Mopar parts?

Yes, required under FCA certification for structural, cosmetic, and safety system components, ensuring correct fit, correct finish, and correct sensor bracket alignment.

Can you safely repair my Wrangler 4xe or Grand Cherokee 4xe?

Yes. Heritage Collisioin technicians are trained on high voltage safety protocols required for structural repair near the battery components on FCA's electrified models. This is treated as a required first step, not an afterthought.

What is the difference between Active Driving Assist and Hands Free Active Driving Assist?

Active Driving Assist keeps your vehicle centered in its lane and maintains distance from the vehicle ahead, with your hands on the wheel. Hands Free Active Driving Assist adds the ability to remove your hands on specific mapped highways, and it requires the correct trim and connectivity to work. Not every FCA vehicle with Active Driving Assist has the hands free version. Heritage Collision is trained to calibrate all vehicles with ADAS to precision.

Will my Jeep's Active Driving Assist or adaptive cruise control still work after a repair?

Only if the camera and radar are recalibrated to FCA's exact specifications. This is a required, documented step in every qualifying repair at Heritage Collision, not an optional add on.

Does frame repair affect my Ram's towing or payload capacity?

It can, if the repair is not done to FCA's exact specification. Certified repair follows the documented procedure that preserves your truck's rated towing and payload capacity. A shop that sections a part that should have been replaced whole may hand you a truck that looks fine but is no longer rated the way you think it is. Come to Heritage Collision, where we follow all factory guidelines for every vehicle repair.

What does the Trail Rated badge on my Jeep actually mean?

It means your Jeep passed five specific factory tests, traction, water fording, maneuverability, articulation, and ground clearance. It is not a marketing sticker, it is a real capability standard. After a collision, Heritage Collision will repair your Jeep to preserve that capability, not just to make it look right again.

Is my Jeep repaired the same way as my neighbor's Ram or Charger?

No, and that is an important distinction most body shops skip. Wrangler and Gladiator are built body on frame, similar in concept to a heavy duty truck, a separate frame the body sits on top of. Grand Cherokee, Durango, and Charger are unibody, where the frame and body are one welded structure. Each requires different equipment and different repair procedures. Heritage Collision is factory trained to repair all models.

What does FCA Certified actually mean?

It means Heritage Collision has been accepted into the Stellantis and FCA Certified Collision Repair Network, covering Chrysler, Dodge, Jeep, and Ram under one certification. The program includes more than 40 separate requirements, I-CAR Gold Class training for every technician, genuine Mopar parts, FCA specified equipment, and an annual third party inspection to confirm we still meet the standard.

Do I have to use the body shop my insurance company recommends for my Dodge, Jeep, Ram or Chrysler?

No. Michigan law gives you the legal right to choose your own repair facility after an accident, regardless of your insurer's preferred vendor list. Heritage Collision works directly with all insurance carriers on your behalf , at both our Ann Arbor and Canton locations.

Wiring Harness Damage:

Sensors and cameras connect to the vehicle’s electrical system through harnesses routed behind the bumper. Impact can stress or break these connections, producing intermittent or complete system failure that may not appear until days after the repair.